The Customer. A growing independent food retail group with several sites, whose sales, workforce and finance data sat in three separate systems. The Challenge. Leadership had no consistent cross-site view of trading, labour and absence, and the follow-up actions those numbers should trigger depended on individuals remembering to take them. Workforce and absence data is sensitive, and any automation had to respect access controls and keep decisions with accountable managers. The Solution. Built an internal staff platform over a unified warehouse, giving each site and the leadership team consistent sales, labour, absence and finance reporting with role-based access. How They Used Claude. Claude powers an agent layer inside the platform. Agents are defined in code, versioned, and run on a schedule to deliver the standing reports automatically and to surface the follow-up actions the numbers call for, with their reasoning attached, for managers to act on. The Results. Consistent daily numbers across every site, delivered without manual preparation. Labour and absence visible against trading for the first time. Routine follow-up surfaced without relying on memory, and a retained record of what the agents reported and recommended.